Discover The DTI Difference

Going on 25 years, we’ve built our reputation and established referrals on our ability to excel in logistics and provide an extraordinary level of communication that’s second to none.

We’re more than just a logistics provider. We see ourselves as an extension of your team that’s here to help whenever you need us. Our goal is to develop a long-term relationship with you so we can add value to your business through our expertise. To this end, some of our customers have been working with us for the past two decades.

If you’re a small to mid-sized company looking for logistics support, DTI is just the right fit. We’re large enough to have an established vast network of carriers, while being small enough to deliver friendly, prompt, personalized service.

Our Promise Is To Be ‘Always In Touch’

Exceptional Communication

You will always be in the loop and never have to ask where your shipment is. We want to be a great partner and that means open communication and accountability.

A great partner understands your priorities and needs. That’s why building relationships through open communication and dialogue is so important. We can save you time and money when we know exactly what you require and when.

All of our staff has a ‘hands-on’ approach and takes pride in getting to know you. No large, faceless call centre here! You will deal with the person who’s coordinating your shipment and that means exceptional communication and efficiency.

We have a strict set of service policies and that includes not having ‘email-only’ relationships with our customers. Although you’ll receive regular email notifications for your shipments, you can also trace them online using our tracking software, and you’ll hear a friendly DTI voice on the phone as well when it’s necessary.

Responsive Service

Even in peak seasons, when you need an answer, we’ll get back to you promptly. Your time is money so efficiency is job one.

Whether it’s an inquiry, quote or order, you will always hear back from us quickly when you need our help. We’re used to the pace of this industry and for us, it’s nothing new. Our experienced staff is used to working within tight deadlines and know how to quickly adapt to changes in your priorities.

By taking time to get to know you, we become a very efficient extension of your team, can anticipate your needs, and respond quickly. We are dedicated to understanding what you need and will deliver it consistently every time you work with us.

The Best Rates

Going on 25 years of experience, we’ll find the best way to get it there at the best price!

You quote three, so do we! Using real-time market pricing (not fixed rates) and smart shipping strategies based on your needs, we explore various carrier options so you don’t have to. You can rely on us to save you time and recommend the best solutions to pick from.

With DTI’s proven processes, we’ll show you how to recover significant costs on internal shipping and supply chain management.

We can find you the best rate because we have mastered the tools of the trade to save you money. Sometimes costing a shipment on space rather than weight or even adjusting the delivery date by a day or two (when possible) can result in substantial savings for you. As your partner, you can rest assured we’ll find a way to do just that!